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Feature

Subscription Management

Recurring customers, active subscriptions, paused payments, due cleans, and subscription reports.

Owner reviewing recurring customers and payments on screen

Recurring work is the steadiest money you have - if it is managed. The Cleaner CRM tracks each subscription, the payments behind it, and the cleans it is due, so nothing lapses quietly.

In the product

What it looks like day to day

A quick look at how this shows up in the dashboard. In a walkthrough we run it against your own jobs and data.

Capabilities

What subscription management covers

Active, paused, and cancelled views

Know exactly how many recurring customers you have and their state.

Payments linked to the schedule

See failed or paused payments against the cleans they should cover.

Due-clean list

A clear list of subscription cleans coming up, ready to schedule.

Change frequency or price

Move a customer from weekly to fortnightly, or update the rate, with history kept.

Dunning for failed payments

Automatic retries and reminders when a payment fails.

Subscription reports

Recurring revenue, churn, and pauses over any date range.

How it works

Four steps

  1. Set up the subscription

    Frequency, price, service, and payment method.

  2. Cleans auto-schedule

    Due cleans appear on the calendar for assignment.

  3. Payments run

    Charges take on schedule; failures trigger retries and reminders.

  4. Review

    Watch recurring revenue, pauses, and churn in the reports.

What changes

Why it matters

Fewer subscriptions lapsing without anyone noticing
Failed payments chased automatically
A real recurring-revenue figure you can plan around
FAQ

Common questions

Which payment providers are supported?
Card and recurring billing through standard providers; the exact setup is covered during onboarding.
Can customers pause themselves?
Depending on your setup, pauses can be self-service or handled by your office.

See subscription management with your data

Book a 30-minute walkthrough and we'll run this feature against your own jobs, then talk pricing and migration.

Book a Demo